As a result of pump limitation and malfunction, water levels in storage became short. With crews of engineers working non-stop since the issue was first discovered, a resolution has been found. As water consumption is occurring, storage and pressure are improving. The very cold temperatures have made quick progress more difficult.

The boil water advisory remains in effect and will be updated once all areas improve. Water quality is testing good, but some areas may show discoloration. 

Since restoring and throughout last night and today we are seeing continuous improvement. Water pressure to storage is being maximized now.

We will update the boil water advisory when it is cleared.

We appreciate your patience and again thank our crews who have been working continuously to restore service.

As a reminder, you can sign up for telephone alerts by contacting the City of Salem Water Department.